Admission Enquiry:

This feature is dedicated for managing all student admission related leads and enquiries. Go to Front Office > Admission Enquiry – there you can see all active Admission Enquiries. Those enquiries that have passed, have follow up dates marked as red. You can also search/filter Admission Enquiries by Date of Enquiry, Source or Enquiry Status. To add a New Enquiry, click on + Add button. Here, enter the Name, Phone, Email, Address, Description, Note(s), Date, Next Follow Up Date, Assigned Reference, Source, Class and Number Of Child then click on Save button. To edit or delete an enquiry, simply click on Edit/Delete button on the “Action” column. To follow-up on existing enquiries, click on the “Follow Up” button on the “Action” column. Here, you can enter Follow Up Date, Next Follow Up Date, then the person’s response, and any additional notes, if needed. From the right panel of this window, you can check the Summary of an enquiry, too. You can also change the status of an enquiry on the Status dropdown.

Visitor Book:

In the Visitor Book, we keep records of all the people coming to the school reception for any purpose, e.g. a student’s mother arrived to meet their child, or a book company executive comes for general enquiries etc. To make any additions, go to the Front Office > Visitor Book enter Purpose, Name, Phone, ID Card, Number Of Person, Date, In Time, Out Time, Note(s) and Attach Document then click on Save button. All Visitors details can be seen on the right side of this page.

Phone Call Log:

Here, we will keep records for all Incoming/Outgoing Phone calls from reception. To make any additions, go to the Front Office > Phone Call Log, and enter Name, Phone, Date, Description, Next Follow Up Date, Call Duration, Note(s) and Call Type, then click on Save button. All Phone Call Log details can be seen on the right side of this page.

Postal Dispatch:

Here we will keep records for all Postal items dispatched from school. Go to Front Office > Postal Dispatch enter Recipient’s Title, Reference No, Address, Note(s), Sender’s Title, Date and Attach Document then click on Save button. All Postal Dispatch details can be seen on the right side of this page.

Postal Receive:

Here we will keep records for all mail received by the school. Go to the Front Office > Postal Receive, enter Sender’s Title, Reference No, Address, Note(s), Recipient’s Title, Date and Attached Document(s), and then click on Save button. All details for mail received can be seen on the right side of this page.

Complaint:

Here we will keep records for all Complaints coming to the reception or from the online complaint page. Go to Front Office > Complain, enter Complaint Type. Source, Complain By, Phone, Date, Description, Action Taken, Assigned, Note(s) and Attach Document, then click on Save button. All complaint details can be seen on the right side of this page.

Setup Front Office:

Here you will add Purpose, Complain Type, Source, Reference data which will be used in different sections of the Front Office. Enter Purpose, then Description, and click on the Save button. All sections can be seen right side of this page.